Frequently Asked Questions

Everything you need to know about your ProClip USA shopping experience.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your fashion essentials sooner.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed sizing guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are our priority. We partner with certified manufacturers who prioritize organic cotton, recycled polyester, and fair labor practices across our entire supply chain.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.